Frequently Asked Questions

How do I qualify for an apartment?
An eligible resident must be a person 62 years of age or older (for all buildings) or a person 18 years or older who has a physical disability that affects mobility (East campus only).

Do I have to be a resident of Collin County to be eligible
You do not have to be a resident of Collin County to be eligible. As long as you are a citizen, or eligible non-citizen, you can apply regardless of where you live in the United States.

How can I view an apartment?
Please contact the business office at 972-423-6058 if you would like to tour an apartment. Tours are offered every Thursday from 4-5pm, by appointment only.

How much will my rent be?
Rent is based on 30% of an applicant’s adjusted gross income.  There are allowable deductions for yearly medical expenses that can be verified. Water, sewage, and trash removal is included.  Rent is subsidized by the Department of Housing and Urban Development (HUD).

Can I transfer my current voucher to Plano Community Homes Properties?
All properties in Plano are project based, so we do not accept Housing Choice Vouchers. To receive HUD assistance at our properties, all you have to do is apply! Fairoaks in Denton is also project based.

What is adjusted gross income?
The 2008 Gross Income Limit for an individual is $23,300 and for a two person household is $26,600.  There is no set Asset Limit, but a portion of the assets will be counted as income.  The asset portion counted as income is calculated as 1) 2% of the total asset amount or 2) the interest earned from the asset amount; whichever is greater.  The combined total of actual gross income plus the income earned from assets must be at or below the current gross income limit to qualify.

Do I have to pay for utilities?
Residents are responsible for the cost of electricity, cable and telephone services.  Utilities are included at Fairhaven.  There is also a meal program available at Fairhaven which includes three home-cooked meals per day at a very reasonable cost.

Do you allow pets? We do allow pets, as long as they fall within our guidelines as illustrated in the Pet Ownership Rules.